Recliner seating has been a part of the American living room culture for decades. The popularity of specialty seating such as massage chairs, have attracted new and younger demographics. These chairs often feature ugly and bulky remotes which incur hefty costs for manufacturers when upgrades are needed to be made. Industry trends are also pointing towards smart home solutions. My client Relaxor Inc, needed to provide their clients with flexible options which would enhance the user experience.
Using my knowledge of experience design and learning UX software, I was able to create app prototypes. I worked closely with the project manager, software engineers and the COO to determine user and business needs.
Designed at LemonPeelDesign in 2018-2019, for Relaxor Inc
Paring Mode
Controlling functions using voice commands. Some users will prefer using voice commands to activate their seat settings. Simply press the Mic options and say the desired function.
Personalize Your Device Name
Some households might have more than one recliner/massage chair. User can personalize their chair name.
E-Commerce Option
To enhance the experience, the user can access a e-commerce platform and buy specialty furniture and other related accessories for their environments.
Who are the users
Key Features
User needs quick and seemless access to the remote. User will connect to chairs near by via Bluetooth. Once paired with a chair, the remote can be accessed quickly. Any delays or too many steps required in getting to the remote function will result in a bad user experience.
The remote buttons featured a press/hold/release function. Press/hold/release was selected for safety reasons. Users preferred to see all the main functions on one page, especially when 2 functions are pressed simultaneously (ex: backrest and headrest).
